COVID-19 Update

Welcome Back Inside—Safely!

We’re happy to report that COVID-19 infection rates have decreased enough so we can now welcome you back into our clinic with your pets. However, the virus is still a concern and since our priority is your health as well as that of our staff and patients, we will maintain some of the safety protocols we practiced during the height of the pandemic.

We ask that you continue to check in by phone at (505) 265-4939 when you arrive for your pet’s appointment, then wait for a team member to come out and escort you and your pet to the exam room. A few things to know before you come inside:

• You will be required to wear a mask and practice social distancing while in our clinic.
• One person per pet patient in the clinic.
• Check-in will be done curbside -> please indicate if you wish to have an in person or curbside visit when you check in.
• Check-out can be handled in the reception area.
• Only six total clients will be allowed in the reception area at one time.

Exam rooms will be deep cleaned after every appointment, which does take a bit longer, so we ask for your patience and understanding for any delays.

Due to the distancing and cleaning protocols still in place, tech appointments, drop-off appointments and certain doctor appointments will continue to be handled using the curbside procedure. Clients who prefer to stay outside while their pet is seen are welcome to do so as well, and the doctor will contact you by phone.

For your convenience, a walk-up service window is still available for food and prescription pick-up, though due to demand, we are limiting quantities of food and medication refills to a one-month supply. You are also welcome to conveniently order what you need from our two online pharmacy partners:

• Vetsource Online Pharmacy
• VetsFirstChoice Online Pharmacy

For everyone’s continued safety, we ask that if you have a fever or a cough or believe you have been exposed to COVID-19 that you reschedule your pet’s appointment.

We appreciate your understanding and cooperation as we work to continue to safely provide your pet with the best veterinary care possible. If you have any questions or concerns, please don’t hesitate to call us at (505) 265-4939.

The Aztec Animal Clinic Team